A woman who was shopping at Costco using her husband's membership card was reportedly banned from the store altogether for this reason TVA News.
The lady in question's son posted a video on TikTok. He tells how his mother was thrown out of the store.
This news comes just as the retail chain has decided to emulate Netflix and crack down on non-members, the New York Post reports.
Remember, in early July, Costco announced that membership card sharing would no longer be allowed.
The author of the video, Mr. Castillo, claims his father is a Gold Star membership card holder. In Canada, this card costs $80 per year and is the cheapest card to become a member of the store chain. A total of two users are allowed at this level.
“When I went to college, my father allowed me to be a user instead of my mother,” explains the man, who lives in California. For years, her mother had no problem shopping at Costco.
But two months ago, employees “stormed” at her and demanded her ID card.
“After confirming it wasn't her card, they told her she could never come back to that store again,” he added on TikTok.
“Costco is able to keep its prices as low as possible because membership fees help offset our operating costs,” the retail chain responded in a statement sent to Fox Business.
“Costco’s membership policies have not changed. “We always asked for membership cards at our registers when checking out,” we add.
“Our membership policy states that our membership cards are non-transferable and since introducing our self-checkout lines, we have found that non-member customers are using membership cards that do not belong to them,” the release continued.
“Since we already ask for the membership card at the checkout, we now also ask you to present the membership card with a photo at our self-service checkouts. If the membership card does not include a photo, we ask for photo ID,” the Costco spokesperson added.
“My husband travels a lot for work and we only have to go to Costco once a month to buy household essentials, groceries and toiletries. “We should be able to share this membership because we both benefit from these products and share the bills,” Mr. Castillo’s mother told Fox Business.
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