PR card renewal ONLINE: WHO creates the account in the Permanent Residence Portal? – Canada

It has already been 5 years and I am preparing to apply for the RENEWAL of my permanent resident card. Small revolution compared to 5 years ago, I would like to submit this extension application online…

To submit this card extension application RP Online you need an account in the Permanent Residence Portal.

This is where my big question arises: WHO creates this account on the Permanent Residence Portal? ME or the portal itself (i.e. the Government of Canada)?

I am on the permanent residence portal page (https://prson-srpel.apps.cic.gc.ca/en/connection), but I don’t find it clear.

On the one hand, we read :

You should only create a new account if you do the following:

  • a new application for permanent residence or

  • a request to receive a card RP or a TVRP via this portal

but at the same time we read :

If you confirm your permanent resident status, we will do the following at the appropriate time:

  • Create an account for you (don’t create one yourself)…

So who creates the account in my case?

THANKS.


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Andrea Hunt

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