(Photo: The Canadian Press)
Canada’s largest bookstore chain announced on Friday that its current and former employees’ data had been stolen in a ransomware attack.
In a statement on its website, Indigo Books & Music said that nothing in the Feb. 8 attack “leads to the conclusion that any of our customers’ data was accessed” such as credit card numbers to our employees.”
The Toronto-based company says it has hired credit reporting agency TransUnion of Canada to provide its employees with free credit monitoring and identity theft protection for two years.
Customers are still unable to make online purchases, except for “certain books,” after Indigo shut down its website and app operations last week as a result of what it then called a “cyberattack.”
When the incident happened more than two weeks ago, Indigo was only able to process in-store purchases made with cash, but some of its services, including credit and debit card payments and certain returns options, have since been reinstated.
The bookseller said it immediately hired outside experts to investigate and resolve the issue, but did not publicly acknowledge until this week that the incident was a ransomware attack affecting employees.
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