The Abitibi-Témiscamingue Integrated Health and Social Services Center (CISSS-AT) is establishing service corridors between the different MRCs in the region to reduce waiting times for care.
The aim of the CISSS-AT is therefore to improve access to specialized care and services within prescribed deadlines throughout Abitibi-Témiscamingue.
If the patient’s condition requires it, the Service Request Dispatch Center (CRDS) could prioritize scheduling an appointment with a specialist at a facility near the user’s home.
However, if the patient’s condition permits, the appointment could be granted at a facility in a different MRC than the one where the patient resides.
The CISSS-AT emphasizes that the implementation of this procedure makes it possible to align with the Ministry of Health’s goals for the timely allocation of specialist appointments.
Doctor François Aumond, director of professional services, academic teaching and clinical relevance at CISSS-AT, points out that these are things that all regions do and that have already been done in Abitibi-Témiscamingue.
However, we are aware that sometimes the patient does not expect it and says no, but rather comes late and waits. Since it can be harmful to health, it was important for us to convey to the population that the service can be used within the required time frame and that this can sometimes involve travel.
he mentions.
There is currently a strong expectation among the population that services available in their local network must also be provided there, leading to truly asymmetrical waiting lists. However, we are obliged to offer medical services in a timely manner. And the way to achieve this when a user is at risk of being late is to offer him to be examined by a specialist in a hospital in another MRC
explains Dr. Aumond.
Among other things, he cites the example of Témiscamingue, where there are many waiting times for internal medicine. Sometimes we can offer the service locally, sometimes we bring it to Rouyn-Noranda, but it is also possible that we offer Val-d’Or because the delays would be more acceptable
he clarifies.
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