On July 1, the federal government transferred Sun Life’s Public Service Health Care Plan contract to Canada Life, a change that will affect more than one million federal employees, retirees and their dependents. Since it is the employer who initiated and implemented this change, it is their duty to ensure a smooth transition.
PSAC, which has been made aware of some difficulties enrolling in the new plan, has since learned that Canada Life has hired additional staff in response to the increased call volume. We will continue to urge the government to improve the process.
Don’t forget to subscribe
If you haven’t made it yet prior registration and you can still claim the costs incurred. However, your refund will only be processed after your registration.
How do you
To be eligible, you must register with Canada Life online or by mail.
- Online registration : If you have elected to communicate electronically in your Sun Life PSHCP account, Canada Life will send you an email. There you will find a link that is active for 30 days. After this period, Canada Life will send you a new email with a new link.
- Registration by email: If you have elected to receive your correspondence in writing instead, Canada Life will mail you a notification packet. The kit includes a registration form, pre-registration instructions (also virtual) and a stamped, self-addressed envelope.
When you sign up, you will receive a confirmation letter and your PSHCP card.
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