A 70-year-old, who prefers to have her name silenced, says she was scared when she received the order. She says she hasn’t been able to address more than two health issues during her annual visit with her GP.
If you are a human being and you have health problems, it is already difficult to bear. In addition, we say to each other with wounds: I have the right to two questions, I will not go anymore
She says.
The lady is concerned about several health issues and says her doctor invited her to make another appointment to continue the conversation. She regrets not being able to share her concerns. I just want to have time to ask my questions within a reasonable time.
She asks.
Practice criticized by other doctors
It’s a practice we’ve heard of before.
confirms dr. Pierre Martin, President of the General Practitioners of Mauricie.
The number of time slots is limited and demand is high, but doctors have a duty to support patients, he argues. The doctor must be very careful because sometimes the second problem is worse than the first.
Doctors sometimes only have about fifteen minutes for a patient, he recalls. Therefore, in his opinion, it is necessary to communicate with kindness and to find a balance between the pressure of time and the needs of patients.
Seems a bit clumsy to me. It’s not about telling people that they only have one problem, it’s about saying at the beginning of the meeting, “We have so much time to spend together.”
endorses dr. Martin.
The Federal Office for Health and Social Affairs agrees. It is clear that such practices should not be introduced. There are no guidelines that limit the issues to be addressed during an appointment
says his spokeswoman Marie-Claude Lacasse.
The MSSS encourages anyone who is dissatisfied with the services provided to make a complaint to the College of Physicians and explain that the situation falls under the Code of Ethics for Practitioners.
The College of Physicians responds that physicians must evaluate and prioritize patients based on their needs and time constraints.
With information from Amélie Desmarais
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