Animator Mario Dumont questions World Affairs Canada’s legacy with the family who received the body after the death of their loved one in Cuba.

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In his column on the program “Le Québec Morning,” Mr. Dumont criticized the way in which the monitoring of the situation with the family was carried out.

“They say that ‘the family benefits from our consular services’, but when we talk to the family they tell us that they cannot talk to anyone,” he said.

“What people are going through is horrific,” he adds. It’s not funny enough that a loved one dies abroad, it brings with it a whole complication because you have to repatriate the body.

The man, who also hosts Qub Radio, expected World Affairs Canada to monitor progress more closely.

“You talk to a family member about the status of the steps and the hopes we have, the difficulties we have, but at least what I would ask for,” he said.

“They probably heard it again because when the case gets a lot of publicity, it triggers a reaction,” he continues.

The columnist questions the work of this government agency in general.

“I think of natural disasters, wars that start, and it seems to me that every time you need Canada’s global business, the story ends up being that they don’t respond, that we’re not able to talk to anyone,” he says.

“We, the media, cannot talk to anyone,” he adds. This ministry was a system of no longer speaking to the world, but of responding at its own pace by email. It is a ministry that closes like an oyster.”

Watch Mario Dumont’s full analysis in the video above