In France, two complaints regarding the use of personal data were filed against ChatGPT. These two complaints were filed this Tuesday, April 4th, with the Cnil, the French police officer for personal data. ChatGPT is already subject to different procedures in many countries.
At least two complaints about the use of personal data have been filed in France against chatbot ChatGPT, which has already been the subject of various proceedings in several countries, complainants told AFP on Wednesday. These two complaints, uncovered by the website L’Informé, were filed on Tuesday with the Cnil, the French police officer for personal data. The first comes from the lawyer Zoé Villain, president of the digital awareness association Janus International. “We’re not against technology, but we want ethical technology,” she told AFP.
Absence of general conditions of use
In her complaint, consulted by AFP, Zoé Villain explains that she created an account on the site by OpenAI, the Californian company behind the software, to use ChatGPT and accept the absence of “General Terms of Service” and “any Privacy Policy”. She is asking CNIL to help her exercise her right to access her personal data collected by OpenAI after an unsuccessful attempt with the company. A second complaint was filed by David Libeau, a developer who is very committed to protecting personal information. He states in his complaint that he identified personal information about him by questioning ChatGPT on his profile.
“When I asked for more information, the algorithm started inventing and attributing me creating websites or organizing online protests, which is completely false,” he wrote. Generative artificial intelligence, a technology used by ChatGPT to generate answers and trained on gigantic corpora of texts pulled from the internet, tends to invent certain facts, according to its designers.
According to David Libeau, this violates Article 5 of the European Personal Data Regulation (GDPR), which requires information about individuals to be accurate and any data processing to be fair. Last Friday, Italy became the first country to temporarily block ChatGPT, mainly due to concerns about the security of personal data, the lack of an information notice for users, and the lack of a filter to verify users’ ages.
Opening of an investigation into OpenAI in Canada
Other European authorities, including France, Ireland or Germany, have meanwhile approached their Italian counterparts to establish a common position on ChatGPT. On Tuesday, the Office of the Data Protection Commissioner of Canada announced that it is launching an investigation into OpenAI, still personal data. Generative AI is also the subject of complaints from artists and press photographers who want to be able to accept or decline the use of their works for model training.
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