purpose of the policy

This Privacy Policy (hereinafter “the Policy”) is intended to inform users (subscribers and non-subscribers) of our website:

1. Your rights as a user;
2. Personal information we collect;
3. From our cookie policy (Cookies);
4. persons who have access to this data;
5. The use of this data.

The policy conforms to the Law on the Protection of Personal Data and Electronic Documents (PIPEDA). It also aims to comply with applicable laws abroad; In the event of non-compliance or inconsistency, we will attempt to amend the policy as much as possible to resolve the situation by advocating compliance with Canadian and Quebec laws.

1. Rights of Users

1.1 All personal data that we collect can be viewed, downloaded, updated or corrected by data subjects, provided that these actions comply with applicable laws. You may withdraw or change your consent at any time, provided this is done in accordance with the law and by giving us reasonable notice.

1.2 By using our website, users consent to the terms set forth in the Policy and to the collection, use and retention of data mentioned in the section below.

1.3 If you would like your data to be deleted or otherwise changed, please contact our data protection officer here:

Paolo Mirello
secretary treasurer
admin@pivot.quebec

2. Data Collected

2.1 Apart from the data transmitted by accessing the website (in particular the IP address) and the data collected by Google services (including Google Analytics), no data is collected automatically.

2.2 When creating a user account, we collect the user’s first name, last name, and email address for internal verification purposes.

2.3 Information related to payments (credit card, Interac transfers) is collected from our suppliers and is not stored on our servers nor can it be viewed by our team, except for the data used to analyze payments made privately by our suppliers be made accessible.

2.4 Data collected through our website is stored indefinitely, with the exception of data collected by our suppliers which are subject to a special retention policy and are beyond our control.

2.5 For EU citizens, the General Data Protection Regulation (GDPR) stipulates that persons under the age of 15 are considered minors for data collection purposes. Minors must have the consent of a legal representative for the collection, processing and use of their data.

3. Cookie Policy

3.1 Cookies are files that are stored on users’ devices and are used to collect data about their habits. Some are created internally, while others are imposed by suppliers or services associated with our website.

3.2 We only create so-called cookies functional to improve user experience. These cookies are non-tracked, meaning they are generated by our servers and stored on users’ devices without being stored on our servers.

3.3 More specifically, these cookies are used to:

3.3.1 Save accessibility settings (dark mode).

3.4 Our payment gateway provider also uses cookies for security and verification purposes. We are not prosecuting these witnesses.

4. Persons who have access to the data

4.1 The members of our work team, ie the employees and managers of our organization, only have access to the data when such access is necessary for the performance of their jobs. Any member with access to user data is bound by a strict non-disclosure agreement, failure to comply with which may result in termination or legal action depending on the fault committed.

4.2 We do not share data with any third party that has not been authorized in writing by a user or knowingly provided by a user, e.g. B. Entering payment information when using a payment gateway.

4.3 We employ all means that can reasonably be expected to maximize data security, in particular strict access management, use of unique passwords across our various internal and external services, and multi-factor authentication where available.

5. Use of Data

5.1 The personal data collected will only be used for the purposes announced in the policy or expressly stated at the location or during the collection process. We undertake to comply with these limits and to transparently disclose the intended uses.

5.2 More specifically, this data is used to:

5.2.1 Log in to a user account yourself;

5.2.2 Newsletter communications to our subscribers (old, current and new), including promotional offers. You can unsubscribe from a newsletter at any time.

5.3 Data may be sold or shared in the following cases:

• Legal obligation (law, court proceedings);
• Protection of our rights, including proof;
• In response to an offer to buy the business if it is for sale.

6. Miscellaneous Provisions

6.1 We are not responsible for the data collected or the privacy policies of external websites, even if we refer to them by hyperlink.

6.2 The Policy is subject to frequent change in response to changing laws, both locally and internationally. While we will endeavor to notify our users of these changes, we encourage those individuals to periodically review the Policy.

7. Terms related to the use of WordPress

7.1 When uploading images to the website, we advise you to avoid uploading images containing EXIF ​​data with GPS coordinates. Visitors to this website can download and extract location data from these images.

7.2 Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor were visiting that other website.

These websites may collect data about you, use cookies, install third party tracking tools, or track your interactions with such embedded content if you have an account and are logged in to their website.