(Toronto) Canadian payment processing company Moneris says credit and debit card transactions were disrupted by a network outage reported Saturday.
The Toronto-based technology company released a statement saying there was no indication the outage was related to a cyberattack.
Complaints about the outages began to pile up on the website Downdetector.ca in the morning, but Moneris did not say when the outage began.
About three hours later, Moneris posted a message on X claiming to have resolved the network issue.
It is currently impossible to know how many businesses and transactions have been affected, but data provided by Downdetector.ca suggests that complaints have been received from across the country.
In a statement to The Canadian Press, the company said the outage lasted about 90 minutes.
“We have resolved the network outage and returned transaction processing to normal,” the statement said. We continue to investigate the root cause of the issue. There is no evidence that this is related to a cyberattack and all transaction systems are now functioning normally again. »
Moneris, a joint venture between Royal Bank and BMO Bank of Montreal, said transaction processing could be slow when its systems resume operations.
Moneris says it supplies more than 325,000 retailers across Canada.
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